What the conversation covers
Peter joins Data Unchained to discuss security as a product constraint, the distribution of communication data, and how AI can help businesses respond wherever their customers choose to engage.
Key ideas
- Why security is considered before platform changes
- How distributed data complicates customer communication
- The role AI can play in meeting customers across channels
This page is an editorial guide to the conversation, not a transcript. Claims in an episode title or publisher description remain attributed to that publisher.